03/24/2020

COVID-19 | New measures taken in response to the Corona virus

We are at your service

Despite the Covid-19 epidemic, we have decided to adapt our company’s organisation and procedures to remain in permanent contact with you, ensuring not only the health of our employees and customers, but also your deliveries.

Your orders and inquiries

We will process your orders and inquiries as always and are pleased to send you our catalogues and some samples. Our inside sales team works mainly from home, you can reach our staff by phone or e-mail during our business hours

Deliveries

Our warehouse is fully equipped! All of our suppliers have so far assured us of their ability to supply us. However, given these circumstances, we necessary must adapt to the changes. We keep you informed of any delays or changes in delivery times.

Our technical advisers are at your disposal

Since we are unable to visit you on-site, we are setting up different communication channels by virtually coming to your workplace. In addition to phone conversations, we have the option of joining you in a videoconference. We invite you to attend product presentations or team meetings wherever you are. All you need is a webcam and a microphone, which you will find nowadays on any smartphone or laptop.

You can rely on us

We do our utmost to ensure your projects continue to be safe and successful! The Knapp team is looking forward to answering all your questions.